Psychological Assistance After Emotionally Demanding Work

Some work experiences place significant emotional demands on employees, even when they are part of the job. Supporting people after these experiences can reduce distress, promote recovery, and strengthen long-term wellbeing. In this course, you'll learn how to recognise the impact of emotionally demanding work and provide appropriate psychological support within the boundaries of your workplace role.

Chapter 1. What Is Emotionally Demanding Work?

Chapter 2. Understanding Normal Psychological Responses

Chapter 3. Recognising When Additional Support May Be Needed

Chapter 4. What Support Is — and Isn't

Chapter 5. Having Supportive Conversations After Difficult Events

Chapter 6. Promoting Healthy Recovery

Chapter 7. Creating a Supportive Team Culture

Chapter 8. Caring for People After Difficult Work Experiences

About this Course

Recognising Signs of Distress

Micro Learnings

People experiencing distress don't always ask for help. Often, the earliest signs appear through changes in behaviour, emotions, communication, or work performance. In this course, you'll learn how to recognise common indicators of workplace distress, distinguish between temporary challenges and ongoing concerns, and understand how early recognition can lead to timely support and healthier workplace outcomes.